Dear all, as news and guidelines keep changing on a weekly basis, it's important that we keep our customers informed of what is expected of them by the law when shopping with us.
Face coverings are now mandatory for both staff and customers in our branches. If you are exempt from wearing a mask due to underlying health conditions please wait at the door and seek assitance before entering. This is written on a poster at the door for those visiting our stores.
All our branch colleagues and customers must always wear a face covering in our branches, or risk receiving a Government enforced penalty of up to £3,200.
- Please do not visit the store if you are showing any symptons of Covid-19, or have tested positive/are still awaiting test results.
- Ensure your face covering is covering both your mouth and nose before entering the store
- Keep a safe social distance between yourself and the member of staff assisting you. We have limited the number of people in the store at any one time to ensure this is possible.
- We're taking contactless payments where possible, and are encouraging customers to pay with card instead of cash.
- We’ve put strict cleaning, handwashing and hygiene procedures in place, and have provided hand sanitiser for customer use on entry / during their visit
Click & Collect orders are preferred when shopping instore to make your visit faster and hassle free. We are still holding a large stock of flowers so rest assured we can get your order as close as possible for you.
We've also extended our FREE DELIVERY promotion for another month - so you can order from home and our drivers will deliver to your recipient come rain or shine! Don't forget to use the code FREEDEL09 to ensure your standard delivery charge of £6.95 is reduced at the checkout.
As always, many thanks for all your continued support - Van Arthur Team